Shipping Info


Shipping
We normally use Fed Ex Ground to ship our orders. Your shipping charges for the 48 contiguous states are shown on your order

 

Damages
In the event that your order arrives damaged or incorrect, we will, of course, immediately remake and ship a replacement to you at no charge. Please contact us at info@haitimetalart.com  to report the problem.

Returns
Should you decide to return all or part of your order, please notify us by email us at info@haitimetalart.com within 5 days of receipt of order. We will let you know how to proceed. We will supply the return address information.  You must pay for the return shipping. Upon receipt, we will refund the purchase price, less the original shipping cost and a 15% restocking fee. .

 

Payment Options

We accept all major credit cards plus PayPal. All of the information that you transmit to us is secure and is kept confidential.

      Online: This is the most convenient option. Simply enter all of your information into the order form and submit it through our secure sever. You can order 24 hours a day, 7 days a week.

     Telephone: If you wish to order and pay by telephone, please take note of the item (sku) number(s) of what you would like to order and call us at 954-792-5126.(Monday - Friday, 9 - 5, Eastern Time). We will be happy to speak with you.

 

Your Privacy
We collect information from you for the purpose of processing your orders. We do not share this information with any other parties. On occasion we may send emails to our customers concerning their order or to make them aware of new products that are available. All of your information is secure.